Key Benefits for Star Retail Group
- It is easy to use and understand system
- No need for manual Super reconciliation
- Security parameters set to you needs
- Integration between Time and Attendance and Payroll
- Flexibility to track data anomalies
- Complex reporting to aid decision-making
Background
Star Retail Group is the trading company for Quebec Nominees Pty Ltd. Star Retail operates various leading retail stores, including Thingz Gifts, Thingz Living and Red Dot Stores. It employs over 1,100 people across 86 stores in Western Australia and the Northern Territory.
Challenges and Goals
With two employees in Star Retail’s payroll department, it needed to efficiently manage multiple trading companies across multiple locations, with over 1,100 employees on alternate award rates and pay conditions. When tackled manually, this results in a laborious task of data entry, checking award rates are correct, and weekly store-specific reporting.
Furthermore, with the competitive nature of the retail industry, seeking sustainable profits and high employee retention, accurately calculated overtime and shift penalties for employees is an important factor.
Process and Solution
A client since 2004, Star Retail utilises the Exolvo Payroll and Time and Attendance modules to manage its extensive employee data and multiple award rate conditions.
Integral to the retail industry, PayGlobal’s full award rates interpretation allows the solution to recognise shift patterns, rate changes and efficiently calculates applicable shift penalties. Furthermore, integration between Time and Attendance and Payroll greatly reduces administration time, costs and inaccuracies. Payroll Manager Cassandra Gilbert says, “We have two different awards and it’s quite complicated, so once the award rules and conditions are set up in PayGlobal, you don’t have to think, you can just run your reports and rely on the data being accurate.”
PayGlobal also provides store managers with the flexibility to utilise an online timesheet entry tool. It streamlines the process of reporting on-site employee hours worked. The web-based online timesheet tool eliminates the need for collating and faxing paper-based reports to the payroll team, where someone would then re-enter employee hours into a database prior to payroll. Built 100 per cent on the Microsoft platform, PayGlobal provides staff with a user friendly interface and simple reporting processes. “I’ve worked on another payroll system in retail and the payroll was just a pain. As PayGlobal is Microsoft-based, it’s easier to use and understand.”
Business Results and Return
A comprehensive yet simple to use automated solution, Star Retail is able to manage payroll for over 1,100 employees within a payroll team of two. “Without PayGlobal, you’d be looking at half a days work to issue our store staff reports manually (86 stores on a weekly basis). We’ve now set up our reports into the format that we want – and it’s all automated – you just change the date, run the reports, and send! It’s a real advantage,” Cassandra says.
PayGlobal has not only provided Star Retail with a streamlined and reliable payroll solution, but offers the flexibility to define visual reporting alerts and warnings for data anomalies during the reporting process. “We have colours set up, so just at a glance you can look at your time and attendance and see that something is a little bit unusual. I like the fact that it flags this. Basically you want as much support as you can without over complicating or having to think about it,” Cassandra says.
PayGlobal also simplifies superannuation allocation for employees, especially when retail companies need to consider multiple funds, varied contribution percentages and young employees, not yet entitled to superannuation. Cassandra says, “What I really like about this system is how easy Super is to deal with. In past experiences with other payroll systems, Super was a nightmare and you would have to manually reconcile. But now, we have several funds to manage - our standard fund as well as employees whom opt of other funds, which we comply with. And PayGlobal works it all out for you.
“Another important aspect of PayGlobal is your ability to set security for different users. We have a user that doesn’t have full access to pay rates, for our salary people, and that’s real important for us,” Cassandra says.
Get in touch
- Customer Call Centre Australia
- 1800 129 181
- Customer Call Centre New Zealand
- 0508 104 357
“It is so much easier than the old system managing manual time sheets and keying in data. PayGlobal does all the calculations for you and I find that the most important part for timesaving.”
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